Once you have placed an order we are unable to make any changes or cancel it. Please make sure to double check that your shipping and billing information is correct before submitting your order.

Unfortunately we cannot add items to an existing order once it has been processed.

Don’t panic! You can place a new order quickly & easily for the extra item that you are wanting via our online store.

Alternatively you can email us at shop@lifeforcelifestyle.co.za and we can send you an invoice for the extra item(s) you want to order.

No, sorry. SALE items cannot be returned/refunded or be exchanged.

Although it doesn’t happen often, no one is perfect and sometimes faults can occur! Drop us an email at shop@lifeforcelifestyle.co.za with pictures of the faults. If we determine the item is faulty, we will rectify at our expense or replace your item.

Check your email inbox! As soon as you place your order, you will receive an email confirmation to the email address you entered on your order. If for some reason you did not receive an email, please check your spam folder or email us at shop@lifeforcelifestyle.co.za for us to resend it to you.

Our lead time currently is 6-8 weeks from order date. This excludes courier time.
Courier time is usually 3-7 days for areas outside of the Western Cape.

Lead times may fluctuate due to volumes as we nearing year end and load shedding.
Allow a further few days for spray painted items, stained and custom made items.

Yes you can! We use various couriers depending on location and items ordered. So contact us at shop@lifeforcelifestyle.co.za then we will update you or provide you with a tracking number. For our larger items, like beds, we use a logistics company who will update you directly.

No we don’t. All our items are made to order. We are based in Cape Town but deliver to all major towns and cities throughout South Africa and neighbouring countries. You are most welcome to pop around, by appointment, if you would like to meet us and see examples of our work.

We have our own factory so we produce all our own goods. For our beds we buy in raw wood which we treat ourselves and then is handcrafted, from scratch, by our amazing team of carpenters.

If you are not happy with your item purchased, you would need to notify us at shop@lifeforcelifestyle.co.za within 24 hours of delivery or collection. A 20% handling fee will be charged and the item must be returned to Lifeforce Lifestyle at clients cost. The difference will then be refunded to you. Please allow 5 working days for us to process your refund.

NO refunds are given on custom made orders. Mattresses can only be returned and refunded within 24 hours of purchase if plastic cover is perfectly intact. Please note if you have removed the mattress from its plastic NO REFUND will be given as we cannot resell a mattress that’s not in its original unopened packaging.

No, all our beds (except a few of our designs that come assembled) are preassembled at our factory. All holes are predrilled and numbered and then flat packed and wrapped for easy and safe transportation. Once your bed arrives, you need to assemble in your bedroom. Assembling is an easy process of matching numbers and inserting screws provided. Easy peasy!

Yes all our beds in natural wood are sealed with a water-based sealer. We use a premium product that is child friendly, environmentally friendly and retains the beautiful characteristics of wood. We do not use varnish on our natural wood products, unless requested, as this changes the natural colour of wood. So rest assured all products in natural wood has been sealed after finish before leaving our factory.